Cleveland U.S. Customs and Border Protection Global Entry enrollment center

Live appointment availability, address, and Trusted Traveler services for the Cleveland U.S. Customs and Border Protection in Middleburg Heights, OH.

Next available appointment

No open slots right now

CBP isn't advertising any availability at this center. Slots typically appear when other applicants reschedule — check back, or set an alert in your TTP account.

Book on ttp.cbp.dhs.gov

Address

Customs & Border Protection

6747 Engle Road

Middleburg Heights, OH 44130

Hours

By appointment only — Monday through Friday, 8:00 a.m. to 4:00 p.m. local time. Hours vary by center; check the official notice when you book.

Trusted Traveler services

Global Entry

Phone & timezone

(216) 267-3600

Local time: America/New_York

About Global Entry interviews

Once CBP conditionally approves your Global Entry application, you have to attend a short in-person interview before your membership is issued. The interview takes 10–15 minutes: a CBP officer reviews your travel documents, confirms residency, takes fingerprints, and takes a photo. You can attend any enrollment center — not just the one closest to your home — so booking flexibly across multiple centers can shave months off your wait.

The Cleveland U.S. Customs and Border Protection center serves applicants in and around Middleburg Heights, OH. This location processes Global Entry interviews only.